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SIP Training and SSCA Certification - About us

“Mitel Education Services is pleased to announce that it fully supports and endorses The SIP School and the SSCA,” Michael Craig - Mitel
“The SSCA® is the single most important certification on SIP in the world today” Toshiba
“Rebuilding trust in the public network is a key objective of the STIR/SHAKEN framework. The new SIP School training module on STIR/SHAKEN is a resource that network designers and administrators will find invaluable.” Alan Percy, CMO, TelcoBridges
“The SIP School is perfect for the VoIP expert and the beginner. It will give you the knowledge you need to exceed in the world of SIP.” Samantha Easterday
“The SIP School is an excellent training resource for learning about SHAKEN. It provides practical information for operators in an easy-to-follow format.” Jim Dalton CEO, TransNexus
“Having just completed the SIP training, I must say that I am VERY HAPPY with the training that was provided by your school” Joe, Avaya
“For anyone involved in sales or marketing of cloud and hosted voice and video services, the SSSP (SIP School Sales Professional) training has continued to evolve and stay current with our industry. It's a "must" for marketing and sales professionals!” Joel, Phone.com
“You have raised the bar for training” Eugene, SAIT Polytechnic
“Great certification for IT professionals/practitioners.” Chad Krantz, Appgate
“There are many books and courses, but I found nothing comparable.” Daniel, Telekom & Netzwerk AG
“Taking (the) SSCA certification, really opened my mind to the possibilities that are out there with SIP.” Rahul - Global Training, Ribbon Communications
“The depth and breadth of the course is fantastic, I now know what SIP is all about” Yazeed, iTALTEL ARABIA
“The sip school course I completed was the most indepth, complete coverage course that I have taken on a subject” Steve, MTS Allstream
“Classes (online) were awesome. They were easy to follow and full of great information” Kent, Hyde Telecom

About us

Vocale Ltd is the parent company of The SIP School and WebRTC School.

We pride ourselves on our ability to provide first-class education on SIP, VoIP and WebRTC along with industry-recognized Certifications.  Our main objectives are to teach not only the theory and practice of these subjects but to help students gain a greater confidence so that as these protocols evolve students are not afraid to work with new functionality.

When it comes to other companies that manufacture SIP/VoIP/WebRTC enabled equipment and provide services utilizing these technologies, then Vocale Ltd stands firm in its ‘no favorite’ policy as all of these companies are favorites.  If you are working with SIP/VoIP/WebRTC then we are positive that by working with Vocale Ltd you can help your staff develop their knowledge to be better able to support your own clients with your own products and services.  In fact, a lot of companies use our training to complement their own ‘product-specific’ courses.

The Team @ Vocale Ltd.


Graham Francis
CEO 
graham@vocale.it

Graham has been working in IT and telecoms for over 30 years and holds a BSc in Mechatronics, Robotics and Automation Engineering.  Being a co-CEO of Vocale Ltd, Graham is chiefly responsible for the eLearning element of Vocale’s product offerings which includes both The SIP School and WebRTC School. 
 

Lynda Francis
CEO 
lynda@vocale.it

As co-CEO of Vocale Ltd, Lynda is responsible for Client and Student management,  Product portfolio development and Corporate strategy.


Mike Robinson
Programming analyst

Mike is our programming guru!  His main responsibilities with us continue to be the maintenance and ongoing development of our (in-house developed) eLearning delivery and management systems as well as our websites

Dr Joel Maloff
Course Development

Joel has joined with Vocale Ltd to co-develop the "SIP Communications for Sales and Marketing Professionals" training program. More than thirty years in the Telecommunications industry along with extensive expertise in the field of Sales and Marketing has ensured that this training program is without peer. 

Gary Audin
Content Development and Delivery + Press and Marketing.

Gary has more than 40 years of computer, communications and security consulting and implementation experience. He has planned, designed, specified, implemented and operated VoIP, data, LAN, WAN, and telephone networks. Gary's many articles and blogs can be found on www.nojitter.com, and www.telecomreseller.com

 

Fred Bovy
Content Development and Delivery

Fred has joined with Vocale to co-develop content on IPv6 which is critical to the future of communications as Billions of devices become connected.  Fred has been working on IPv6 since 1997 and as well as being part of the Cisco IPv6 dev-test team for 8 years he is now an independant contractor and subject matter expert for a number of large organisations.

 

Alan B. Johnston
Course Development

Dr. Alan B. Johnston has 20+ years of experience in SIP, VoIP (Voice over IP), and Internet Communications, having been a co-author of the SIP specification and a dozen other IETF RFCs, including the ZRTP media security protocol co-authored with Phil Zimmermann ZRTP. He is the author of four best selling technical books on Internet Communications, SIP, and security, and a techno thriller novel 'Counting from Zero' that teaches the basics of Internet and computer security. He is on the board of directors of the SIP Forum. He holds Bachelors and Ph.D. degrees in electrical engineering. Alan is an active participant in the IETF RTCWEB working group.

Alan is responsible for the content of the WebRTC Integrator program on the WebRTC School website.

 

CORPORATE MASCOTS

Elsa
Company Mascot and Head of the Cloud division

Elsa is our original mascot who by helping the CEOs take time away from their desks, enabled good clear business decisions to be made and thus helped The SIP School become what it is today.   

Winnie
Company Mascot and head of Ground services

Winnie is new to The SIP School but we're completely sure that any issues that come our way will be dealt with by her in a fast and efficient manner.

 

CORPORATE SPONSORSHIPS

LUOSKO

Vocale Ltd is proud to be a sponsor of LUOSKO German Shepherd Dog Rescue who are based in Staffordshire, UK.   They do amazing work in providing dogs that need rescuing a chance of a new and happy life.  If you want to get involved or simply make a donation then please use this link to get in touch. https://www.luoskogermanshepherddogrescue.org/ 

UK German Shepherd Resue

Vocale Ltd is also a sponsor of another rescue organisation for German Shepherds and you can find their details here. http://www.uk-gsr.co.uk/